Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Social Media Research

Inde Concepts LLC offers social media benchmarking and shopper experience assessment.

Lifetime Value Analysis

Inde Concepts LLC analyzes your data to identify your most valuable customers.

Mystery Shopping

Inde Concepts LLC uses unbiased third-party shoppers to gather actionable data for you.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.